Q&A

Q

Hi,

I would like to cancel my order. The followings are the details.

Order number: 10283398

Passport number: E5403744K

Email address: ongkh2003@yahoo.com 

Reason: I would like to change to data plan (Basic plan).

A

Hello, 

Your order no.10283398 will be cancelled.
But as you paid it by credit card, it will take for you 45 -60 days to get a refund.
Please check your credit card statement in August or September.
And if there is a problem, please contact us again.
Please make a new order with Basic plan.
Thanks.

Regards,

EG MOBILE