by Gloria
March 31th, 2017
Q
Hi my number is 01027648919 I tried to activate my data plan by transfering my voice balance, but not successful. I tried on the app and on the website but both failed. Can someone please help me? Thank you.
A
Hello,
Sorry but you cannot use this number any more.
You need to buy a new one.
And 10,000krw you recharged on March 29th will be refunded.
As you paid it by credit card, it will take 45-60 days to get you fully money back.
Please check your statement of credit card next month.
And if there is a problem, please contact us again.
Thanks.
Regards,
EG MOBILE
