Q&A

Why is my entire balance expired?

by

September 29th, 2016

Q

When I check my SIM card status for 01026676826, it tells me that all my balance expired yesterday. Additionally, I cannot even recharge my balance since even the new balance is set to expire yesterday. 

  

Could you please tell me what is going on there and how I can recharge? 

A

Hi, I remember I answered this question yesterday~ Please check your balance and expiry again with APP.