Q&A

Phone Number Cancelled When Received

by Gwen

May 4th, 2016

Q

Hello,

 

I just received my EG Sim card, and when I try to enter my phone number on the EG Sim site, it says that my number has been suspended and is not available. What can I do to reactivate the number and use the sim card?

 

Thank you,

Gwen

A

Hi,

Sorry for the late reply and for your inconvenience.
Please tell me your phone number and imei.
Thanks.

EG MOBILE