by asigoki
April 13th, 2016
Q
My phone can’t update voice expiry date.i recharge at 13rd Apr. Why my voice expiry date not update?My phone number 01068732565
A
Hello,
Sorry but the simcard you bought was for short term use and it was available for 30 days only.
That's why you couldn't use your data and your expiration date is not extended.
We checked that you recharged 70,000krw from March 20th to April 14th.
You can get a refund those 70,000krw
and as you paid them by credit card, it will take 15-30 days for you to get fully money back.
Please check your credit card statement next month and if there's a problem, please get back to us again.
Thanks.
EG MOBILE
