by Nao
June 24th, 2017
Q
Hi,My egsim data period has been expired but the previous data plan still remains in my account, with 0.00MB data balance. So, I tried to terminate the previous one so that I can re-apply new data plan, however, I failed to terminate it with error message. How can I terminate and re-activate data plan? Please let me know. Best Regards,
A
Hello,
Sorry for your inconvenience.
Can you tell me your phone number and data plan you want?
Then i will terminate your old data plan and apply for a new data plan.
Thanks.
Regards,
EG MOBILE
