Q&A

EG SIM Not Registered

by Tyler

July 21th, 2018

Q

Hello,

 

I have just purchased an EG SIM card and have not been able to register it for data use. I completed the registration process with no success, and when I try the recommended troubleshooting steps online, I get a message reading “Mobile phone number is suspended and is not available. Please get the new EG SIM CARD.” I purchased the card new at a convenience store at Seoul Station and have never used it before. Please let me know what the issue is and if there are any other steps that I can take to use my card.

 

Phone number: 010 2378 1856

Serial number: K 9000C1 00051856

A