by
March 8th, 2018
Q
My Order No:10307428, SIM card was changed during pickup from "01068721714" to "01068727054" due to sim problem.
Within five days all my "Awesome plan" Data is finished(which should not be possible).
When I checked my Account I found that "01068721714" number is registered in my name but I am using "01068727054".
When I searched data usage history of "01068727054", I saw data acces was being charged in KRW,
I searched my friends easy sim "01068723751"(Also Awesome Plan) usage history ,
I saw data access was not being charged(only 0 KRW per data access), only voice was being charged.
My conlusion is that my actual number "01068721714" had Awesome plan but my replacement sim "01068727054" does not.
Please correct this issue as I am suffering due to no data access
A
