Q&A

Given different Sim for my Account- Account Number in credit, actual phone shows no credit

by Robert Edwards

February 1th, 2018

Q

I collected a pre-ordered Sim from the Airport.

My on-line account shows 30,000 and 10,000 credit for a telephone number.

The simin my phone has a different number, and  is not the number shown on my account. 

The actual Sim and number I have shows no credit. Please can you transfer the account and balance to the correct number.

A