Q&A

"NO SERVICE" Connection Problem (IPHONE)

by Roy

September 18th, 2017

Q

 

Hi,

 

I am unable to use my EGSim card. It appears "No Service" on my IPhone. Have been trying to call the hotline for days and nobody pick it up. Another frustrating thing is that while trying to get through to the hotline, it actually burns the outgoing call. So, I have wasted a lot of money on it. Also, this is the second data sim card that I have gotten from EGSim, the first one that I bought, it says connected to 3G, but I can never really access the internet in any way. For the website, there is so many technical problems with it. Tried following the procedure for troubleshooting, but nothing happened after I click “Click here” (tried with different web browsers and it still does not work).

 

Information

Phone Number: +82 010-2189-9906

 

IMEI: 35 541507 070140 5

 

Please assist as soon as possible.

 

 

 

Thank you.

A