Q&A

Q

Hello, 

I received a text message that said this: 

충전데이터플러스 이용안내 

[Web발신] 

[KT Notice]Dear valued customer, 

  

 이지모바일 You are currently subscribed to EGM Prepaid Data 2G(Prepaid Data Plus 100M), a service which lets you purchase only the amount of data that you wish to use. To activate your service, please add credit by end of day tomorrow. If credit is not added by that time, the Prepaid Data Plus service will be removed. (The service will be removed at midnight, and a notice of discontinuation will be sent the next morning.) Data services will not be accessible until credit is added. Any data used after the service is automatically removed will be charged at the standard metered rate.) 

  

Please note that credit added to the account will be usable for 30 days, and cannot be canceled or refunded. 

  

  

Thank you for using KT mobile communication services. 

  

What does this mean and how do I add credit? I got the prepaid plan and though I already had 2 GB of data. My number is 010-2639-6211

 

A

Hello,

We're using KT's network and those messages were sent by KT not us.
Currently you have 1,957.68MB and 21,000krw.
You don't need to worry about it and just ignore the messages from 114 or 100.
Thanks.

Regards,

EG MOBILE