August 13th, 2017
Hello, I have bought an EG sim card yesterday from GS25 and tried to activate it this morning, however after following all the instructions stated in the user manual, my phone is still unable to locate the network service. I have submitted all the required documents to the designated website. Please advise what should I do. Looking forward to your prompt reply. Thank you.
Sorry for your inconvenience and late reply.
Please tell me your phone number and imei.
You can find imei by entering *#06# on the keypad of your device.