Q&A

Card expired

by Arva

March 18th, 2017

Q

My name is WONG YEE FAI. I have purchased 2 eg sim cards long time ago, I think all of them should  be expired (phone no: 010-2784-4396 and 010-6771-1922).

Can I recharge those sim card again? Or I have to buy a new sim card? 

I heard that each person can only have 1 eg sim card now, right? Do i need to cancel those 2 cards?

I will travel to Seoul on 24.3.2017, so is there any time limit to buy the eg sim card online? Let say can i buy it two days before my arrival ?

Also, I am planning to travel to Seoul again in Jun. Can I still use the same eg sim card?

 

Looking forward to your reply.

A

Hello,

Sorry but your two numbers have been already terminated.
So you cannot use them and you need to buy a new one.
And our policy has been changed recently.
If you buy EG sim again, it will be valid for 90 days only even if you recharge it additionally.
Thanks.

Regards,

EG MOBILE