Q&A

Paid for recharge but no credit applied

by

November 6th, 2016

Q

Hi   

I picked up my EG sim card at Incheon Airport Arex desk btw 8-9 doors.  

Paid for extra credit 20000W got an receipt but only 8 numbers on it and all in Korean.  

The 20000w has not been credited to my simcard  

  

Phone number is 01073084884 

  

the card itself was free of charge and I asked for a refill and paid 20000w for that . 

 

Thks for Pincodes

No I never received them.

Another thing its very akward that you cant top up dataplan until its totaly empty.

It means I have to stop in the middle of a KTX booking fex and top up plan.

 

 


            

  

A

Hi, sorry but since the data plan can not be added up, you need to terminate the current plan or use up the data to apply for a new one. It's KT's policy.