Customer Center

Q&A

reactivate sim

by taka

September 22th, 2016

Description Input items
Model
ex) e.g Galaxy S3 galaxy note 3
IMEI
ex) e.g 123164/06/265623/9 357351051772586
Wi-Fi MAC Address
ex) e.g 99:XX:8G:8H:JJ:LF 1C:99:4C5E99:C5
Phone No.(given EG sim)
ex) e.g 010-123-1234 01029077346
Message Last night I wrote a Q & A with the same title.
Answer is that failure to re-activation.
I am Japanese passport holders.
I was activate the SIM on September 5.
Returned to Japan on September 10, I came yesterday afternoon again in Korea.
Re-activation of the SIM is impossible?
We will reply to your request through Q&A sim board and your contact email within one business hours which is included weekend and holidays.

Hi. This is EGSIMCARD.

In the morning, we were not able to get an information from immigration.
That is why we said that we cannot re-activate your number.
However, as of now, we were able to verify your identification.
We'll activate yours.
Sorry for your inconvenience.
Regards,
egsimcard

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Description	Input items
Model ex) e.g Galaxy S3	galaxy note 3
IMEI ex) e.g 123164/06/265623/9	357351051772586
Wi-Fi MAC Address ex) e.g 99:XX:8G:8H:JJ:LF	1C:99:4C5E99:C5
Phone No.(given EG sim) ex) e.g 010-123-1234	01029077346
Message	Last night I wrote a Q & A with the same title. Answer is that failure to re-activation. I am Japanese passport holders. I was activate the SIM on September 5. Returned to Japan on September 10, I came yesterday afternoon again in Korea. Re-activation of the SIM is impossible?
We will reply to your request through Q&A sim board and your contact email within one business hours which is included weekend and holidays.