by Stacey
August 24th, 2016
Q
I have recently changed my phone from samsung note 4 to samsung note 7.
As the phone uses a different sim card, does this mean that I have to buy a new sim card?I understand that one account is only allowed to use one number, how do I go about cancelling my note 4 number? Thank youA
Hi, if your eg sim number still can be used (means it's not been terminated yet), you can visit our head office near INSADONG change the card. You just need to pay for the new card, you can use the same number and remaining balance. But if your sim card is the one which can only use for short term or already been terminated, you have to buy a new sim card. I suggest you contact us on facebook or phone and check again with your number. Thank you.