Q&A

Q

Dear Sir/Madam,

 

I have reserved a sim card and ask your company to deliver it to my hotel. However, when I fill in the information about the name to check in, I accidentally write down that contact the front desk for delivery but not my name to check in. Will it affect the delivery or is there any way to change this information?

 

Thank you for your help and I am looking forward to hearing from you.

 

Best Regards,

YU HIU LAM

A

Hello,


Sorry for the late reply.
It's very important because it could be rejected due to the 'addressee unkown' if the purchaser's name and check in name is different.
Can you tell me your order number, or email address, or passport number and check in name?
I hope it's not too late.

Regards,


EG MOBILE