Q&A

Q

Hi officer,

 

My number is 010-67142354. However, I can`t check the information from your app and web. It said the number is incorrect. What`s happen on my number?

 

I am looking forward on your reply. Thank you.

 

Best regards,

Mavis

A

Hello,

Sorry but your phone number has been cancelled on 11th March.
Are you in Korea now?
If so, please send us the copy of passport at egsim@egmobile.co.kr.
Please write your phone number 010-67142354 as a title.
Then we will check it.
And if you identity is verified, we will restore your phone number again
and we will change the ownership from EG Mobile to your name.
But if it's not verified, this number won't be available any more.
Thanks

EG MOBILE