by Samuel J.
January 25th, 2016
Q
Hello! I have purchased a EG Sim card and it used to have a Voice expiry date sometime in August. But then the Voice went to 0 and I had to top up again. The SMS told me that I can only use the voice until 21 February 2016. But then, how long can I use my Sim Card? After the 21 February , will I be able to receive phone calls? If yes, how long?
010-4486-0820 is my phone no.A
Hello,
Your phone number will be expired on 20th Feb. unless you recharge it again.
And after expiry date, there is a Grace period for 45 days.
And for first 15 days, you can not make phone calls but receive phone calls.
And next for 15 days, you cannot make phone calls and receive phone calls.
Anyway, if you recharge it again during the Grace period, you can use it again.
Thanks
EG MOBILE
