Q&A

Q

Hi,  

   

During June 2015 I had made a booking for EG Sim card but did not collect it as I had cancelled my trip to Korea due to the MERS situation. I have emailed you regarding another issue and got to know that I may get a refund if the card was unused. May I seek a refund for the unused card in June 2015?  

  

  

Thank you. 

  

Details for my order in June 2015 are as below: 

Order number: 10162246 

Assigned number: 010-6534-2615 

 

 

  

A

Hello there,


Your order for Hybrid simcard with 1GB has been already cancelled.
It will take 15-30 days to get you money back fully.
Please check your credit card bill next month and if there is a problem, please get back to us again.
Thanks.


EG MOBILE