by KATE
March 13th, 2017
Q
My sim card number is 01021898345.
There is still have data balance for 444.82 MB and would be expiry on 7 apill and also There is still a logo olleh on the screen.
But today(13 Mar) in the evening, I cannot accessed to the Internet and make any call.
I tried to call to call center but it didnot work.
Can you check that what happen? and What should I do for this?
Thank you
A
Hello,
Your phone number has been restored and the ownership has been changed from EG Mobile to your name.
Please restart your phone 3-4 times with wifi off, data network on.
Thanks.
Regards,
EG MOBILE
